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All of our products and services are available individually or as an integrated program of comprehensive care management. |
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Utilization
Management
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| Provides URAC accredited clinical
review and pre-certification by registered nurses and physicians for inpatient
hospital admissions and outpatient services. UM includes review and approval
of initial length of stay, continued stay reviews, and discharge planning.
AMM reviews for medical appropriateness, request-setting, level of care
and quality care. The UM program is available on a 24 hour basis and can
be "wrapped around" an existing program for night, weekend and
holiday coverage. AMM currently meets the Department of Labor (DOL) standards
for ERISA self-funded groups for all emergent or urgent requests for pre-certification.
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| This program has received URAC accreditation |
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24 Hour Nurse HelpLine
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| Experienced registered nurses are available via an 800-toll free telephone number, 24-hours a day, 7 days a week. Using advanced clinical criteria, this program provides health information and education to patients and their families. Healthcare counseling and telephone triage assess health status and provides immediate health information, steering patients to the appropriate level of care, which may include self-care instructions. Combined with network referral, this nurse triage process assures the most effective patient cost management by avoiding over utilization of unnecessary settings. |
| This program has received URAC accreditation |
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Large
Case Management
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| Personalized and designed to reduce costs and improve quality of care for those patients that require intensive interventions. Certified Nurse Case Managers work directly with patients, families, physicians and claims payers in order to deliver cost-effective quality care. AMM case managers will also negotiate discounts and provide on-site case management when necessary. |
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| This program has received URAC accreditation |
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Prenatal
Risk Management Program
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| Provides expectant mothers with health education and ongoing support through pregnancy and post delivery. AMM nurse case managers evaluate the mother's clinical status and history to determine the level of risk factors that may indicate pre-term births or need for more intensive case management services. |
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Comprehensive
Claims Cost Containment
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| Conducted by experienced nurses, hospital bill audits and fee negotiators assure clients that claims payment is both cost-effective and clinically appropriate. Clients receive effective claims cost containment with measurable results and quick turnaround. Available for group and individual health, auto, chiropractic and workers compensation claims |
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Disability
Management
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| AMM recognizes that immediate case management intervention by AMM's Registered Nurses and Physicians will facilitate return to work when clinically appropriate. AMM will communicate directly with the employee, physician, work site contact and claims payer to assure appropriate length of disability certification and claims payment. AMM will also work with the treating physician to identify potential partial return to work options and modifications. |
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24-Hour
Network Referral Services
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Operating 24 hours a day,
7 days a week, experienced and knowledgeable customer service professionals
direct plan participants to customized hospital and physicians networks.
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Physician
Review and Consulting
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Physicians in a broad range
of medical specialties provides clinical decision making support on a
prospective or retrospective basis.
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| This program has received URAC accreditation |
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